ABSTRACT
With the increasing frequency and impact of disruptions (i.e., in the wake of COVID 19, Suez Canal blockage), researchers and practitioners are faced with an ongoing challenge to enable supply chain resilience. Drawing on the theory of paradox and ambidexterity, this study highlights paradoxes in enabling supply chain resilience and proposes that firms manage such paradoxes by developing an ambidexterity capability. We build a research model hypothesizing the role of social capital that enables organizational ambidexterity to realize supply chain resilience. The model is tested using structural equation modeling comprising survey data of 204 Pakistani manufacturing firms. Based on the results of this article, our overall model finds support with the exception that cognitive capital is not related to ambidexterity. This research contributes to the further conceptualization of paradoxes in supply chain resilience and advances the theory for a more comprehensive understanding of the impact of organizational social capital on ambidexterity.
ABSTRACT
This article empirically examines the effect of big data analytics (BDA) on healthcare supply chain (HSC) innovation, supply chain responsiveness, and supply chain resilience under the moderating effect of innovation leadership in the context of the COVID-19 pandemic. The scanning interpretation-action-performance model and organization information processing theory are used to explain BDA, HSC innovation, responsiveness, and resilience relationships. First, the hypotheses were tested using data collected from 190 experienced respondents working in the healthcare industry. Our structural equation modeling analysis using the partial least squares (PLS) method revealed that BDA capabilities play a pivotal role in building a responsive HSC and improving innovation, which has contributed to resilience during the current pandemic situation. High innovation leadership strengthens the effect of BDA capabilities on HSC innovation. High innovation leadership also increases the effect of BDA capabilities on responsiveness. Second, we validated and supplemented the empirical research findings using inputs collected in 30 semistructured qualitative questionnaires. Our article makes a unique contribution from the perspective of innovation leaderships. In particular, we argue that the role of innovative leadership in the COVID-19 pandemic situation is critical as it indirectly affects HSC resilience when BDA is in place.